ActiveXperts Helpdesk System 2.0

Company:

ActiveXperts Software 

Date:

12/ 5/2008 

Platform:

 Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64 

Price:

$1,195.00 

License:

Shareware 

Screenshot:

View Screenshot 

Downloads:

0 

Page views:

34 

Category:

Business / Helpdesk & Remote PC 

Keywords:

Helpdesk Support System, Help Desks, Call Centers, Customer Support Centers, IT Department 

File Size:

4.3 MB 

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Full Description:

ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system. It is designed for help desks, call centers, customer support centers and IT departments. It improves helpdesk processes, to provide a complete support solution. It improves response times to customers and improves accuracy of the responses. It increases customer satisfaction and reduces overall customer downtime. The product integrates with SMTP- and POP3 e-mail. E-mails are automatically associated with existing tickets - if possible. New e-mails can be converted to new tickets, automatically or by hand. The product runs as a service on any Windows Server platform, including Windows 2008, Windows 2003, Windows Vista, Windows XP and Windows 2000. The product is also offered as a Service. Awarded with several awards.

ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system designed for help desks, call centers, customer support centers and IT departments. Improves helpdesk processes, to provide a complete support solution.