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BridgeTrak Help Desk Software 7.0 Build 166

Comprehensive help desk software
Company:
Kemma Software 
Date:
11/15/2008 
Platform:
 WinXP, Windows2000, Windows2003 
Price:
$995.00 
License:
Demo 
Screenshot:
View Screenshot 
Downloads:
21 
Page views:
43 
Category:
Business / Helpdesk & Remote PC 
Keywords:
Help Desk Software, Help, Desk, Software, Trouble, Ticket, Bug, Tracking 
File Size:
45.1 MB 
Report Error:
Link
Full Description:

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc

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