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Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
LBE Web Helpdesk 4.0.126
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
ActiveXperts Helpdesk System 2.0
ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system designed for help desks, call centers, customer support centers and IT departments. Improves helpdesk processes, to provide a complete support solution.
Desktop Pinger 1.0
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online.
LBE Desktop Helpdesk 4.0.0.180
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
Remote Helpdesk 7.5
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.
Jitbit HelpDesk 2.7.3
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
statlook 2 2.1.4
statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently.
ENT Server Corporate Edition 1.4.21
Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users
Responsive Knowledgebase 1.01
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
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